Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated September 17th, 2023
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
(FISH, TURTLES & TORTOISES, AND LIZARDS SHIP SEPARATELY)
FOR FISH, TURTLES, TORTOISES, AND LIZARDS:
Generally, we ship to the 48 Continental US states. We do have the ability to ship to Hawaii, Alaska, and Puerto Rico & Canada. We ship via UPS Overnight shipping.
Please check with your state laws regarding which fish are legal to keep before purchasing. Any fish ordered that are not allowed in that state will not be shipped and we will charge a $100 fee before the refund.
Fees & Charges
Heat packs and ice packs are used on an as needed basis, please let us know if they are needed.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
FREE SHIPPING ON ACCESSORIES ONLY
We offer free USPS First Class Package shipping on all domestic orders.
Free USPS First Class Package shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
For Fish: 561-430-7944 (livefish@predatoryfins.com)
For Turtles, Tortoises, and Accessories: pcaquaticsllc@gmail.com
For Lizards: lannisreptiles@gmail.com
Main Contact Email: pcaquaticsllc@gmail.com
